1. Geral
The following terms and conditions apply to all orders placed by the customer with Leonídia Ferreira, Unipessoal LDA., hereinafter “Leonídia Ferreira, Unipessoal LDA.“, “we” or ”us”, on the website Leonídia Ferreira, Unipessoal LDA., website for smartphones (both at ”foreverbondstudio.com”).
By using foreverbondstudio.com and/or placing an order, the customer agrees to abide by the terms and conditions set out herein. Please be sure to read and understand the Terms before placing your order.
Only persons over the age of 18, who are not under guardianship and are not acting as a company, with a physical address in one of the countries for which Leonídia Ferreira, Unipessoal LDA. provides deliveries and companies courier, you can place an order. reserves the right to restrict different areas for delivery during certain times of the year. This may be due to the adverse weather conditions that exist in these areas, which make delivery difficult.
The inclusion of any products or services on foreverbondstudio.com at any given time does not imply or guarantee that such products or services will be available at any time. We reserve the right to discontinue any product at any time.
We reserve the right to change these Terms from time to time without notice. The version of the Terms that will apply to your order will be that of foreverbondstudio.com at the time the customer places the order.
Leonídia Ferreira, Unipessoal LDA. wants to provide the best online experience possible. To make this possible, we need to ensure that our services work properly.
Customer understands and agrees not to post, transmit, redistribute, upload or promote any communication or content that may harm or negatively impact our business, products or services; act in any manner or employ any device that restricts, impairs, interferes or inhibits any other customer from using or enjoying the foreverbondstudio.com website, or that impacts the security of the website, or employs any device or attempts to use any mechanism, software, tool, agent, script, or other device or mechanism (including, without limitation, spiders, bots, crawlers, avatars, or intelligent agents) to navigate or search the website, or to copy content from the website. We reserve the right to immediately bar access to the website and terminate the account of any user who violates this clause or any other clause of these terms and conditions.
2. Prices and delivery charges
The prices shown in the foreverbondstudio.com catalogue and product page include the legal value-added tax. Delivery prices are added at checkout. To find out more, see our delivery conditions.
3. Order / conclusion of contract
After placing your order, you will receive a confirmation email. If for some reason we are unable to fulfil your request, we will notify you as soon as possible. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. If for any reason, workarounds are required, we will notify you and ask you to contact us at [email protected], and we will agree on the best method for a refund.
4. Delivery
Leonídia Ferreira, Unipessoal LDA. exercises the utmost diligence in accepting and processing orders and will do everything possible to deliver your order in accordance with your selected delivery option.
Before placing an order, the customer will be informed of the expected delivery details. After placing their order, the customer will receive a confirmation email with the expected delivery details.
5. Order Cancellation
If the item the customer has received is defective, please notify foreverbondstudio.com immediately and return the item in accordance with Section 6 (Returns) below. Leonídia Ferreira, Unipessoal LDA. will, for any products found to be defective, provide a full refund, including delivery and return costs. The provisions set forth herein do not limit any applicable statutory rights.
In the event of an error relating to any products or services displayed through foreverbondstudio.com (including typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers and availability), Leonídia Ferreira, Unipessoal LDA. reserves the right to cancel any order before the time it is delivered to the customer.
6. Returns
Leonídia Ferreira, Unipessoal LDA. guarantees a full refund for all items returned in accordance with Section 5 (Order Cancellation), provided that all items are returned in the same condition as they were at the time of receipt. This means that the items must not have been damaged, soiled, washed, altered or worn (other than trying on the item) and that the tags or labels must be intact.
All of our packages contain a pre-printed return form for the customer to use if they decide to return an item. The customer will find more detailed information about our return process on our Return Policy page.
7. Payment Information
You are required to submit a correct email address and to inform Leonídia Ferreira, Unipessoal LDA. if your email address changes. Leonídia Ferreira, Unipessoal LDA. reserves the right to send payment requests to your email address.
Leonídia Ferreira, Unipessoal LDA. cannot accept gift cards and merchandise cards as payment methods via Leonídia Ferreira, Unipessoal LDA..
The customer will receive the legally required invoice in the shipping confirmation email.
8. Our Responsibility
Nothing in these Terms shall exclude or limit Leonídia Ferreira, Unipessoal LDA.‘s liability for any matter for which it would be unlawful to limit or exclude our liability.
We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we will only be liable for losses that are a reasonably foreseeable consequence of such breach.
Leonídia Ferreira, Unipessoal LDA. is not liable for indirect losses that are a side effect of the principal loss or damage, eg lost profits or lost opportunity; or for failure to deliver the goods or to perform any of our other obligations under these Terms, where such failure is due to an event that is beyond our reasonable control, which includes, but is not limited to, fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising from your order on foreverbondstudio.com will be limited to the total price of your order.
9. Colours
We make every reasonable effort to accurately display the attributes of our products, including composition and colours. The colour the customer sees depends on their computer system, and we cannot guarantee that your computer will accurately display these colours.
10. Quality of Jewellery Pieces
The jewellery pieces belonging to Leonídia Ferreira, Unipessoal LDA. are created using recyclable 925 silver, being subject to exhaustive quality control and the respective assay mark.
Leonídia Ferreira, Unipessoal LDA. also has pieces composed of silk, organic stones and other materials that serve the brand’s concept. You can find all the information available on each product page.
10. Warranty
If there are defects in the purchased products, Leonídia Ferreira, Unipessoal LDA. complies with all statutory warranty regulations. If you have a complaint about obvious material or manufacturing defects in the goods we supply, including shipping damage, please let us know by returning the goods to us without delay using the return form located in your customer area, in the ordering section.
11. Assignment
Leonídia Ferreira, Unipessoal LDA. reserves the right to assign or promise to third parties any payment claim(s) that arise in connection with the delivery of goods.
12. Separation
If any part of these Terms is prohibited or found to be ineffective by any court or regulator, the other Terms will continue to apply.
13. rights ownership
Any use of foreverbondstudio.com or its content, including copying or storing such content in whole or in part, other than for your personal, non-commercial use, is prohibited without the permission of Leonídia Ferreira, Unipessoal LDA..
14. Company Information
Leonídia Ferreira, Unipessoal LDA.Praça da Pedra Verde, 305 5A
4100-385 Porto, Portugal
Num. Contribuinte 516923145