Forever Bond Studio

Focused on protecting your privacy, Leonídia Ferreira, Unipessoal LDA. is committed to ensuring the highest level of protection for your personal data.

As part of its activities, Leonídia Ferreira, Unipessoal LDA. provides its customers with an e-commerce service accessible from the website https://foreverbondstudio.com.

To provide its service, Leonídia Ferreira, Unipessoal LDA. collects data from its customers. Data collection is performed on the website Forever Bond Studio.

This item aims to provide complete information about how Leonídia Ferreira, Unipessoal LDA. uses the personal data of its customers.

Leonídia Ferreira, Unipessoal LDA., as the data controller, commits to respecting the legal provisions of Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of personal data.

In the forms used for the collection of these personal data on the website, on paper, or by phone, the Customer is informed of the mandatory or optional nature of data collection. If you fail to provide a piece of data in the mandatory fields, Leonídia Ferreira, Unipessoal LDA. will not be able to provide its service.

  1. Who collects personal data?

The company that collects personal data and processes it is:

Leonídia Ferreira, Unipessoal LDA., located at Praça da Pedra Verde – No. 305 5A – 4100-385 Porto, registered with the unique tax identification number 516923145.

  1. To whom are your data transmitted?

Your data is transmitted to partners of Leonídia Ferreira, Unipessoal LDA. who may process the data on its behalf (recipients) or strictly according to Leonídia Ferreira, Unipessoal LDA.‘s instructions (subcontractors).

The recipients of the data are:

Law enforcement authorities in the context of judicial requests for fraud prevention;

Customs services in the case of deliveries abroad.

Leonídia Ferreira, Unipessoal LDA. also uses subcontracted services for the following operations:

Secure payment on the site;

Dispatch of your orders and packages;

Management of chat, phone calls, respective recordings, and sending of postal mail;

Content personalization;

Carrying out maintenance and technical development of the website Forever Bond Studio, applications, and information systems;

Collection of customer opinions;

And sending of emails and mobile notifications.

Leonídia Ferreira, Unipessoal LDA. may also share personal data if the company structure changes in the future:

In the event of a sale, transfer, or merger of the company or part of it, or if Leonídia Ferreira, Unipessoal LDA. acquires or merges with another company;

Should such a transaction occur, Leonídia Ferreira, Unipessoal LDA. will ensure that the other party respects data protection legislation.

What are my rights concerning my data?

3.1. What are my rights?

Under articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any person using the service can exercise the following rights:

Right of access;

Right to rectification;

Right to object and erase in the processing of your data;

Right to object;

Right to restrict processing;

Right to data portability.

Finally, when Leonídia Ferreira, Unipessoal LDA. detects a personal data breach that may pose a high risk to your rights and freedoms, you will be informed of this breach in detail.

3.2. How can I exercise them?

These rights can be exercised with Leonídia Ferreira, Unipessoal LDA., which collected the personal data, as follows:

By email to [email protected];

Leonídia Ferreira, Unipessoal LDA. will respond within 15 days after the exercise of the right.

3.3. What are the consequences of exercising the right of opposition?

In the case of exercising the right of opposition to profiling, the user is informed that they will continue to receive marketing communications, but these will be less relevant and not result from targeting based on their interests.

3.4. What to do next?

In the case of no response or an unsatisfactory response, the user has the right to appeal to the data protection supervisory authority: CNPD.

Are my data sent outside the EU?

Your personal data may be transmitted, to fulfill the purposes described above, to companies located outside the European Union. Before transferring outside the European Union, and in accordance with the legislation in force, Leonídia Ferreira, Unipessoal LDA. implements all necessary procedures to obtain the necessary guarantees for the security of such transfers.

For more information on the framework for cross-border flows, you can consult the website of the European Commission:

How long are my data stored?

Leonídia Ferreira, Unipessoal LDA. has defined precise rules regarding the duration of retention/storage of users’ personal data.

5.1. General rules related to commercial relationship management

To calculate the retention duration more precisely, Leonídia Ferreira, Unipessoal LDA. distinguishes:

so-called “potential customers” who have never made any purchase at Leonídia Ferreira, Unipessoal LDA.;

so-called “customers” who have made at least one purchase.

A different retention duration will be applied to potential customers and customers.

For potential customers, the starting point for the retention duration is the creation of the account.

For customers, the starting point for the storage duration is the last purchase made at Leonídia Ferreira, Unipessoal LDA..

5.2. Specific rules related to certain data processing

For some types of processing, the storage of data is subject to specific durations.

Here are some examples:

Invoices related to orders are kept for 5 years.

For more information about the storage duration of data applied by Leonídia Ferreira, Unipessoal LDA., you can contact the data protection officer by email [email protected].

What security measures are taken to protect my data?

6.1. General rules

As the data controller, the company Leonídia Ferreira, Unipessoal LDA. takes all necessary precautions to preserve the security and confidentiality of the data, notably to prevent their alteration, damage, or unauthorized access by third parties.

When using external online services, Leonídia Ferreira, Unipessoal LDA. ensures that these comply with data protection legislation.

6.2. Combating online fraud

To ensure the security of payments and deliveries and to provide you with a better quality of service, the personal data collected on the website are also processed by Leonídia Ferreira, Unipessoal LDA. to determine the level of fraud risk associated with each order and, if necessary, to help adapt the conditions for its execution.

What is important to know about the data collected by social networks?

Leonídia Ferreira, Unipessoal LDA. offers you access to social networks to enhance the business relationship and offer marketing communications specific to these networks.

The use of social networks to interact with Leonídia Ferreira, Unipessoal LDA. (including, in particular, Facebook Messenger tools, Facebook Connect, the “share” buttons of Facebook, Instagram, or Twitter) is subject to data exchanges between Leonídia Ferreira, Unipessoal LDA. and these social networks.

For example, if you are logged into the social network Facebook from your computer and you visit a page on the website Leonídia Ferreira, Unipessoal LDA., Facebook may collect this information. Similarly, if you click on the “tweet” button on a page on the website Leonídia Ferreira, Unipessoal LDA., Twitter collects this information.

Leonídia Ferreira, Unipessoal LDA. invites you to review the personal data management policies of the various social networks to be aware of the personal data that may be transmitted by them.

Are data collected from minors under 18 years of age?

According to the general conditions of sale, you must be 18 years old to create an account on the website Leonídia Ferreira, Unipessoal LDA. and make purchases.

The user may transmit to Leonídia Ferreira, Unipessoal LDA. the data of minors under 16 years during a phone contact for the correction and/or modification of their personal data. For this, you must hold parental authority and give your express consent for the transmission of this data of minors to Leonídia Ferreira, Unipessoal LDA..

Will I receive marketing communications?

9.1. Principles applicable to Leonídia Ferreira, Unipessoal LDA.

Leonídia Ferreira, Unipessoal LDA. uses your personal data to send you specific advertising, notably by email, postal mail, SMS, on social networks, or on third-party websites.

In this context, the company Leonídia Ferreira, Unipessoal LDA. commits to respecting the rules applicable to each prospecting channel.

9.2. Prospecting by email and SMS

Leonídia Ferreira, Unipessoal LDA. respects the rules established by Directive 2002/58/EC of 12 July 2002, which requires the prior and express collection of the user’s consent for the sending of commercial prospecting electronically (email or SMS).

Therefore, when you create your account on the site, your express consent is explicitly requested:

to receive offers from Leonídia Ferreira, Unipessoal LDA. by email;

to receive offers from Leonídia Ferreira, Unipessoal LDA. by SMS.

Leonídia Ferreira, Unipessoal LDA. will not send you personalized offers by email or SMS if you have not given your consent for this.

If desired, the user has the option to object to receiving marketing communications by taking the following actions:

When creating the account, select “no” in the fields related to the sending of exclusive offers;

For email, you can click on the unsubscribe link present in each email. If you do not have an account with Leonídia Ferreira, Unipessoal LDA., you can access the removal request page using the following email: [email protected];

For SMS, you can also contact via email [email protected];

Leonídia Ferreira, Unipessoal LDA. uses cookies, tags, and trackers

When you use our Service, information related to the navigation on your device (computer, tablet, smartphone, etc.) may be stored in “Cookies” files installed on your terminal, according to the choice you made about Cookies and which you can change at any time.

10.1. What is a cookie?

The term “cookie” includes various technologies that allow tracking of navigation or the behavioral analysis of the Internet user. These technologies are diverse and constantly evolving. There are, in particular, cookies, tags, pixels, and Javascript code.

The cookie is a small text file saved by your browser program on your computer, tablet, or smartphone, and which allows the storage of user data to facilitate navigation and enable certain functionalities.

There are two types of cookies:

cookies installed by Leonídia Ferreira, Unipessoal LDA. for needs related to navigation and the operation of the website or mobile application;

third-party cookies installed by partner companies to identify your centers of interest and send you personalized marketing communications. These third-party cookies are generated directly by the companies that edit them and which must also comply with data protection legislation.

10.2. What are cookies, tags, and trackers used for?

The cookies that Leonídia Ferreira, Unipessoal LDA. issues on the website and mobile application allow us to:

establish statistics and volumes of frequency and use of the various elements that make up our services. For this, we use audience measurement cookies;

adapt the presentation of our website according to the device used;

adapt the presentation of our website according to each user’s affinities;

memorize information relating to a form you have filled out on our website (registration or access to your account, service subscription, cart contents, etc.);

allow the user to access reserved areas on our website, such as their account, through identifiers;

implement security measures, for example, when you are asked to re-enter your account after a certain period of time;

share information with advertisers on other websites to provide you with marketing communications relevant and suitable to your interests. For this, we use advertising cookies;

share information on social networks. For this, we use cookies that enable sharing on these networks.

10.3. How to configure the installation of cookies, tags, and trackers?

In accordance with Directive 2002/58/EC of 12 July 2002, the company Leonídia Ferreira, Unipessoal LDA. requests your prior consent for the installation of advertising cookies, audience measurement cookies, and sharing on social networks.

You can, at any time, express and modify your choices and wishes regarding cookies, by the means described below.

10.3.1. Configuration of your browser program

You can configure your browser so that cookies are recorded on your terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser so that the acceptance or refusal of cookies is proposed to you punctually before a cookie is saved on your terminal.

How to exercise your choice, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will indicate how to change your cookie preferences.

10.3.2. Configuration of the operating system of your smartphone

You can control the installation of cookies on your smartphone in the system settings.

10.3.3. Configuration of cookies with a tool proposed by Leonídia Ferreira, Unipessoal LDA.

To comply with the standards, Leonídia Ferreira, Unipessoal LDA. uses a tool that allows users to configure the installation of cookies when they enter the website foreverbondstudio.com.

Who is the data protection officer at Leonídia Ferreira, Unipessoal LDA.?

11.1. What are their missions?

The data protection officer appointed within Leonídia Ferreira, Unipessoal LDA. is responsible for ensuring compliance with the regulations and rules described in this document.

In particular, they ensure the registration of the processing of personal data implemented by the company and ensure its compliance with the regulations, taking into account their evolution.

They ensure the awareness of the teams and respond to users who wish to exercise their rights concerning the personal data collected by Leonídia Ferreira, Unipessoal LDA..

11.2. How to contact the data protection officer?

You can contact the data protection officer by email [email protected].